技术顾问 IT Consultant

Full time
中国广州 Guangzhou, China
Posted 7 months ago
Role & Responsibilities
- Provide consultancy and solution to clients regarding YTWO products and clients’ IT infrastructure
- Implement and manage the installation, configuration, and integration of YTWO products at client sites
- Provide product related training, manuals, processes, and procedures to clients’IT team and support team
- Provide post-installation support by evaluating queries and software functionality issues and responding in an appropriate and timely manner
- Customization including tailor-made report, workflow design and other customized programs based on YTWO functions
- Manage and support functions for the internal team
Qualification & Experience
- Proficiency in Microsoft Windows Operating Systems, Microsoft Applications, Visual Basic, XML and Citrix
- Proven field-based experience of installations, configurations, server and network management
- Proven field-based experience of Database skill in MS SQL Server, Oracle
- Good knowledge of web front technology like JavaScript
- Working knowledge of the construction industry is preferable
- Experiences in Cloud, Virtualization, and ERP are preferable
- Strong written and oral communication skills
- Fluent English speaking, able to work for the international business
- An ability to be proactive, solve complex problems and work unsupervised
Skills & Others
- An ability to understand and accurately interpret customer requirements and business conditions in order to make appropriate recommendations
- An ability to listen, understand and accurately interpret customer requirements and business conditions in order to make appropriate recommendations
- Interpersonal sensitivity and responsiveness to customers
- Strong customer service sense
Job Features
Job Category | Consulting |