技术顾问 IT Consultant

Full time
中国广州 Guangzhou, China
Posted 5 months ago

Role & Responsibilities

  • Provide consultancy and solution to clients regarding YTWO products and clients’ IT infrastructure
  • Implement and manage the installation, configuration, and integration of YTWO products at client sites
  • Provide product related training, manuals, processes, and procedures to clients’IT team and support team
  • Provide post-installation support by evaluating queries and software functionality issues and responding in an appropriate and timely manner
  • Customization including tailor-made report, workflow design and other customized programs based on YTWO functions
  • Manage and support functions for the internal team

Qualification & Experience

  • Proficiency in Microsoft Windows Operating Systems, Microsoft Applications, Visual Basic, XML and Citrix
  • Proven field-based experience of installations, configurations, server and network management
  • Proven field-based experience of Database skill in MS SQL Server, Oracle
  • Good knowledge of web front technology like JavaScript
  • Working knowledge of the construction industry is preferable
  • Experiences in Cloud, Virtualization, and ERP are preferable
  • Strong written and oral communication skills
  • Fluent English speaking, able to work for the international business
  • An ability to be proactive, solve complex problems and work unsupervised

Skills & Others

  • An ability to understand and accurately interpret customer requirements and business conditions in order to make appropriate recommendations
  • An ability to listen, understand and accurately interpret customer requirements and business conditions in order to make appropriate recommendations
  • Interpersonal sensitivity and responsiveness to customers
  • Strong customer service sense

Job Features

Job CategoryConsulting

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